The perfumes sold in our online store are original, imported from perfumery and cosmetics wholesalers in the Eastern European Union, official representatives.
The perfumes sold in our online store are original, imported from perfumery and cosmetics wholesalers in the Eastern European Union, official representatives.
TRUE. Once on the skin, the perfume molecules encounter the physical and chemical properties of the skin, such as skin heat, humidity, microflora, acidity (pH) and substances released by the skin. The interaction between perfume and skin is complex, which is why the same perfume smells different on different people's skin.
TRUE. Once on the skin, the perfume molecules encounter the physical and chemical properties of the skin, such as skin heat, humidity, microflora, acidity (pH) and substances released by the skin. The interaction between perfume and skin is complex, which is why the same perfume smells different on different people's skin.
We accept the following 100% secure payment methods:
- Credit or debit card
- ApplePay
- PayPal
We accept the following 100% secure payment methods:
- Credit or debit card
- ApplePay
- PayPal
Sorry, we do not have physical stores. Fami Fragrance only distributes its products online.
Sorry, we do not have physical stores. Fami Fragrance only distributes its products online.
We ship to the Spanish Peninsula, the Balearic Islands and Portugal.
We ship to the Spanish Peninsula, the Balearic Islands and Portugal.
Yes, you can change the address of an order when the order has not left the warehouse (an email will be sent when it leaves the warehouse).
It is important that you contact us as soon as possible through info@fami.es as soon as you realize the need for the change.
Yes, you can change the address of an order when the order has not left the warehouse (an email will be sent when it leaves the warehouse).
It is important that you contact us as soon as possible through info@fami.es as soon as you realize the need for the change.
In the event that it is not at the specified address when the order is received, the transport agency will try to deliver the order at another time. If you do not attend the second attempt, the transport company will contact you for a third delivery at the office closest to your home.
If your package cannot be delivered, the courier will return it to our warehouse. In such cases, the shipment will be stored in warehouse for 14 calendar days, during which you have the right to recover your money after contacting us, although the amount corresponding to shipping and return costs will be deducted (the costs are calculated individually depending on the size of the order).
In the event that it is not at the specified address when the order is received, the transport agency will try to deliver the order at another time. If you do not attend the second attempt, the transport company will contact you for a third delivery at the office closest to your home.
If your package cannot be delivered, the courier will return it to our warehouse. In such cases, the shipment will be stored in warehouse for 14 calendar days, during which you have the right to recover your money after contacting us, although the amount corresponding to shipping and return costs will be deducted (the costs are calculated individually depending on the size of the order).
Despite our strict quality controls, for reasons beyond our control, you could receive an unwanted item, with a factory defect or in poor condition, you must contact us immediately (maximum 24 hours from receipt of the order ) by our email info@fami.es , accompanying a photo of the damage, indicating the order number, as well as the damage suffered and we will tell you how to proceed.
Despite our strict quality controls, for reasons beyond our control, you could receive an unwanted item, with a factory defect or in poor condition, you must contact us immediately (maximum 24 hours from receipt of the order ) by our email info@fami.es , accompanying a photo of the damage, indicating the order number, as well as the damage suffered and we will tell you how to proceed.
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